Tenant Relations Officer (3)

Responsibilities

• Provide correspondence for Tenants (agreements, notices, housing transfers, etc.)

• Responsible for providing information concerning public housing to all residents in the Community

• Take housing applications and housing transfer requests

• Must ensure Tenants comply with the terms and conditions of their agreement, rights and responsibilities

• Provide Tenants with Housing program orientation

• Liaise with other programs regarding tenant issues and concerns when required (ex: housing transfers)

• Providing support to Onion Lake Housing staff and administrative support such as filing, organization of materials, answering phones, etc.

• Administer and collect rent to ensure that tenants are paying appropriate rental costs

• Maintain administrative procedures to ensure an effective and efficient office environment

• Project professional image through in-person or phone transactions

• Other duties as directed

  Qualifications

• Minimum Grade 12 diploma. Post-Secondary Business Administration Certificate/Diploma would be an asset

• Basic understanding of public housing programs

• Knowledge of procedures involved with all aspects of Tenant Relations

• Excellent communication skills, effective listening, and verbal skills

• Proficient computer skills (Outlook, Word, Excel, PowerPoint)

• Proficient time management skills

• Ability to speak Cree is an asset

• Valid Drivers License

Only qualified applicants who have submitted all documents will be contacted for an interview.

Interested applicants, who meet the qualifications listed above, must submit:

1. Cover letter

2. Current resume with dates specified

3. List three professional references with phone numbers

4. Clear Criminal Record Check

5. Drivers Abstract