Receptionist

The receptionist is also responsible for answering the phone, taking messages, responding to inquiries, greeting guests, documenting incoming and outgoing mail, and performing other administrative duties. 

Responsibilities:

• Greet staff, community members, and guests in a friendly professional manner
• Knowledge of safety procedures when an angry client or public member enters the office
• Always maintain confidentiality and respect. Including confidential mail and client information.
• Direct the public to the appropriate staff member
• Responds to phone, email, and fax messages and in-person inquiries which involve general information and referring inquiries to appropriate sources.
• Ensure that the office desk and area are clean and tidy.
• Light janitorial duties as a team
• Keeps inventory and completed orders of office supplies as needed
• Ensure filing is updated to date and in order
• Responsible for recording all incoming and outgoing mail logs
• Responsible for recording all incoming phone calls and messages daily
• Assist with meetings/taking notes when required 
• Assist with public events, forums, workshops, and community events, etc.
• Assist with any preparation of meetings regarding set up and arrangements for lunch.
• Responsible for ensuring that all office equipment and supplies are maintained and keeping an inventory.
• Attend monthly staff meetings and provide monthly reports when required 

• Other duties assigned by the OLCN Prevention Resources Manager

  Qualifications:

• Minimum Grade 12 or equivalent
• Certified in administrative support and office assistant 
• Related experience in reception work or equivalent 
• Knowledge of Computer software applications such as; MS Excel, Outlook, Word, PowerPoint, etc.
• Clear Criminal Record and Vulnerable Sector
• Valid Class 5 License 

• Ability to multitask in a fast-paced environment 

  Only qualified applicants who have submitted all documents will be contacted for an interview:

  Interested applicants, who meet the qualifications as listed above, must submit:

1. Cover Letter
2. Current resume with dates specified 
3. List three current references with phone numbers
4. Clear Criminal Record Check
5. Drivers Abstract